Our Quality

High quality home care with no compromise

Excellence 

In Care
At AshwellCare, quality means delivering care that stands above the rest. We believe people should never feel they have to accept care that is simply adequate. Our vision is to transform the way home care is delivered by providing a consistently high standard of support from a team who genuinely care. We proudly set the bar higher, employing dedicated professionals who share our values and commitment to excellence. This approach has led to our recognition as one of the Top 20 Home Care Providers in the West Midlands by homecare.co.uk, reinforcing our belief that outstanding care should be the norm, not the exception.

Trusted by Families

Compassion and Care for All

I am extremely happy with the care provided to my husband by Ashwell Home Care Service.
I have found the company to be professional in their approach and are always willing to ensure my husband’s needs are met. Furthermore, I have found the staff to go the extra mile to make life easier for myself and my husband. I would not hesitate to recommend them to others choosing a company to care for their family member.

S G (Wife of Client)

I could not wish for more caring people to look after my mother. All the staff went over and above to communicate and look after my mother.

Joanne S (Daughter of Client)

All carers and management have been very caring and professional.

Peter K (Client)

I have found all carers from this company very cheerful and willing to do all they can to help with my care.

V B (Client)

Ashwell Home Care has provided care for my mother-in-law, which has been second to none. Both management and carers have been extremely friendly and supportive whilst maintaining a high standard of service and making you feel that they really do care. I would highly recommend them to anyone.

M T (Son-in-law of Client)

All the staff at Ashwell are extremely caring and have considerably improved my mother’s quality of life since they took over her care package recently. Nothing is too much trouble for them. This is how homecare should be delivered and I would have no hesitation in recommending them to anyone.

Robin P (Son of Client)

The care service is family run which means we have more contact with management. The carers are handpicked and vetted and only the best will do. The carers are very friendly, professional and treat me with respect. The bosses are very approachable and efficient and answer any queries I have.

J N (Client) assisted by family/friend

We are very satisfied with the care that my husband is getting. They are very caring. They are polite and nothing is too much trouble. Even the bosses are very caring and come to check on how things are going and if we are satisfied and make sure that the carers are doing their job properly, and if there are any complaints which I think that is the thing. That a good company should do.

Joan B (Wife of Client)

There just aren’t enough words to say how fantastic Ashwell is! This is how care should be done. Ashwell look after my father who has severe Alzheimer’s. He is cared for with so much compassion and dignity. The lovely carers turn up on time, and never am I left worrying whether they will turn up. They cook him beautiful meals, play cards with him, and during this pandemic when I’ve not been able to get to him, they have gone above and beyond for dad, getting him extra shopping, going back to him on their break to make sure he’s ok, etc.

We have experienced terrible care before Ashwell came into our lives, every day I count my blessings that we now have the best care that dad could possibly get. Thank you, everyone, at Ashwell, you’ve changed mine and dad’s life over the last 10 months.

Tanya S (Daughter of Client)
#1
Highest rated Home Care provider in Worcestershire on homecare.co.uk
8x
8 Time Award Winning Care
350+
Over 350 Satisfied Clients in 6 years
98%
Client Satisfaction Rate

Meaningful Impact

Numbers that show our commitment
  • We measure success by the lives we touch and the independence we help preserve. Every statistic represents someone choosing to stay at home, supported by care they can count on.

Quality That

Comes First
The Care Quality Commission exists to ensure people receive safe, effective, compassionate and high quality care, yet only a small percentage of providers achieve the highest ratings. We do not believe this is acceptable for those receiving care. At AshwellCare, we are driven to be outstanding in everything we do, without compromise. We believe everyone deserves care that values them as an individual, respects differences and delivers the same high standard regardless of location. Quality care should never depend on a postcode.